Having a very fussy Crested Gecko we had tried the Arcadia Banana and Fig and she really liked this, it was just hard to find to order and in the the larger size, with a bit of searching we came across the The Helpful Pet Shop and ordered. We wanted a few more plants with a bit of colour to add and was very pleased with them, size and quality. Thank you.

Really happy with my purchases after ordering for the first time. Delivery was really fast and they kept in touch the whole time with stock and delivery updates. Will definitely be shopping here again.

Arrived on time and still frozen

Good product. Good Customer Service

Mia at customer service is Brilliant. Very helpful even though I messed up the delivery. Very understanding and very kind. Vivarium is amazing

Our beardie dragon loves her new home.
Excellent customer service from the team.

My cat really enjoys this wet food. She particularly likes the gravy and always cleans her bowl completely. It's also good value for the price.

My cat absolutely adores this! She loves rubbing her face on the outside and attacking it as well as burrowing into it trying to find the attached ball. It's great because I don't have to worry about it rolling under the sofa like other cat toys. I was initially concerned that it might be too small for her, but she clearly loves it!

This bowl is perfect for my cat’s water. It is easy to clean. The cute bunny design is a nice touch, too.😸 The wide non slip base makes it very stable, even when she gets a little too enthusiastic about her water.

This laser toy is well-made and seems durable. The laser is bright enough for my cat to see and follow. The toy is comfortable to hold and easy to use. I think it's a good value for the price, especially since it comes with batteries.

Prompt despatch and delivery. Thank you.

I ordered some mels for an unexpected arrival of baby spiders, I ordered on a Friday but needed them by the next day. I messaged the company and they replied super quick with a resolution and I received the next day! Will be ordering again.

The item arrived swiftly, unfortunately when I opened the box there was some damage to the items inside, I contacted the company, sent some pics and they sent out the replacement pieces over night. Really could not be happier with how they dealt with situation and overall its a great product that was most likely damaged by a courier at some point.

Although two of the same sides were within the box and the part had been damaged on delivery, this was promptly dealt with with photographic evidence and replaced very quickly

Excellent service from them all, Mia in customer service team organized a replacement base to be sent out. Really happy with the tank.